Terms and conditions

The lessor is HM Riders Renta Panama. The renter is the natural person or legal entity included in the rental document.

The purpose of this contract is the rental of the vehicle together with its tools, parts, and accessories according to the inventory detailed in the rental document.

The renter receives the vehicle to their full satisfaction and in good mechanical and operating condition.

The rental begins when the vehicle is delivered to the renter on the date stated in the rental document and ends when it is returned to an authorized office and schedule of the lessor.

If the renter wishes to extend the use of the vehicle, they must request an extension before the contract expires.

The renter is constituted as the depository of the vehicle subject to this contract and is bound in the same manner as judicial depositories.

If the renter obtains the vehicle through fraud, illicit action, or fails to return it on the agreed date, this is considered improper use and use without the lessor's permission. The lessor may pursue criminal action against the renter, who assumes full responsibility for the vehicle.

The lessor reserves the right to immediately recover possession of the vehicle wherever it is located, without prior request, when there is a contract violation, a breach of law, or any possible risk, and is not responsible for goods left inside the vehicle.

The renter waives any claims against the lessor arising from the application of this clause and must assume all costs and amounts derived from this action.

The renter must pay the full amount resulting from rates, charges, fines, court costs, damages, fees, and any other applicable concepts calculated until the vehicle is returned to the lessor's satisfaction, in U.S. dollars or their equivalent in balboas.

The renter must fully reimburse the lessor for any expenses the lessor must cover due to the renter's breach.

The renter must pay at the end of the rental or whenever the lessor requires it, according to the settlement stated in the rental document.

The lessor may freely use the security deposit to cover any outstanding balance.

In cases determined by the lessor, the renter must deposit, at the start of the rental, a sum of money to guarantee payment of all contractual obligations.

The lessor may freely use this deposit to cover vehicle damage, highway toll use, fuel, or any other charges generated.

The renter may opt to leave an acceptable document as a guarantee, authorizing the lessor to directly collect any pending charges.

The renter waives any exception that could prevent the offset of their contractual obligations.

Keep the rental account up to date.

Return the vehicle on the agreed date stated in the rental document, with its tools, equipment, and accessories in the same good condition in which it was received, at an authorized office during the lessor's business hours. Breach may generate additional charges. The lessor is not responsible for personal items left inside the vehicle.

Do not drive negligently or recklessly, at excessive speed, through flooded streets, under the influence of alcohol or drugs, or in violation of any traffic, municipal, or national law. If any dashboard light indicates malfunction, the renter must stop the vehicle immediately and report the issue.

If the rented vehicle is seized by any police or administrative authority due to reckless driving, lack of a license, administrative or legal infraction, or alleged involvement in criminal acts, the renter assumes custody, storage, inspection or administrative/judicial appraisal costs, and lost profit for loss of use of the vehicle.

Do not allow people other than those authorized in this contract to drive the vehicle. Breach may generate additional charges and void the contract.

Do not use the vehicle in sport competitions, speed tests, contests, for towing or propelling other vehicles or trailers, subletting, paid transport of passengers or cargo beyond manufacturer capacity, on unpaved roads, or for driving lessons or practice.

Do not use the vehicle for political activities, demonstrations, caravans, marches, carnival parades, riots, uprisings, strikes, guerrilla actions, or any illegal or dangerous activity.

Do not take the vehicle outside the Republic of Panama. Drive it only on passable roads and never on trails, sand, or unpaved paths. Repair or damage costs from violating this rule will be charged to the customer.

Take prudent care of the vehicle, remove the ignition keys, lock the doors, do not leave it unattended in unsafe places, park only in appropriate places, and do not hand the keys to people not listed in this contract.

Report the event in writing to the lessor within 12 hours, with a summary and identifying any third parties involved along with their personal data, address, and phone.

Obtain a record from the relevant Panamanian administrative or police authority, or file a criminal complaint when applicable.

Deliver to the lessor any summons, report, claim, or document of any kind related to the event.

Refrain from making payments to third parties, reaching settlements, or admitting liability for yourself or the lessor.

Cooperate with the lessor and the insurance company in the investigation and defense of the event.

Return the vehicle on the date and time agreed when opening the contract. If the rental contract is not extended after 48 hours overdue, the company will charge $20 per overdue day.

In the event of a traffic accident, the customer, at their cost, expressly authorizes the lessor to manage their representation before administrative or judicial authorities and waives any resulting claim.

The renter understands and accepts that this contract makes them directly responsible for the vehicle and its accessories, and they must reimburse the lessor for the value of any damage caused to or by the vehicle under any circumstance during the term of this contract.

The renter will pay, at the lessor's request, loss expenses including attorney fees incurred in the judicial handling of any accident, and lost profit caused by the loss of use of the vehicle.

The renter must reimburse the lessor the cost of the vehicle if it is lost, stolen, or subject to misappropriation.

The renter may be released from this responsibility by accepting the benefits listed in the addendum attached to this contract. If the renter breaches any of the contract terms, particularly the seventh and eighth clauses, the benefits of accepted coverage or any other offered package will be void and have no effect.

The renter must comply with all insurance policy terms, conditions, limitations, and restrictions. Otherwise, coverage will not apply and the renter directly assumes all responsibilities and risks.

Injuries and damages suffered by the driver and any passenger of the rented vehicle during the term of this contract are the renter's responsibility, releasing the lessor from any consequences.

The renter is responsible for any traffic citation or fine generated during the rental period, accepts the charge on their invoice, and additionally accepts the $30 administrative fee.

The renter is solely responsible for the loss or damage that objects, property, or money left, deposited, or transported by the renter or by third parties in the rented vehicle, or in any other vehicle of the lessor's service, may suffer.

If the lessor is ordered to compensate for such losses or damages, the renter agrees to reimburse the corresponding compensation, even after the term of this contract.

The rights granted to the lessor under this contract may only be waived by a written statement signed by the president of the lessor.

The parties agree that any dispute regarding the interpretation, controversy, or claim related to this contract must be filed only before the administrative or judicial authorities of the Republic of Panama, regardless of where the renter resides.

Notwithstanding the above, the lessor may, at its option, initiate judicial proceedings in the renter's domicile to enforce any amount owed, even when the renter's domicile is outside Panama.

The lessor is free to hire the services of third parties for such purposes.